General FAQs

If I am in Singapore, (referring to all stay in Singapore), how do I go about buying from you?

If you are in Singapore, please visits our store at (location maps), our customer service representatives are available to assist you.

Our Opening Hours are as follows:

11am - 5pm (Monday to Friday)

11am - 3pm (Saturday)

Close on Sunday and Public Holiday

Please call us 2 to 3 hours before coming down.

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How do I get to your showroom?

Please refer to our (contact us) page, it shows a google maps, and all direction as to how to get to our showroom.

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Can I make payment through credit card or Nets?

We do not at the moment carries any credit card or Nets facilities, all payment are through cashpayment only. We do not accept cheques.

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Where is the nearest ATM close to your showroom?

The nearest ATM would be at Tiong Bahru Plaza, it has all POSB, DBS, and UOB.
Bukit Merah Central, it has POSB, DBS, Standard Charter, UOB.
ViVo City, it has POSB, DBS, UOB, Standard Charter, OCBC.

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What is the currency used in this website?

All prices listed in this website are quoted in Singapore dollars.

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Do you do delivery once I purchase the item from you?

For local orders, we offer free delivery above $250. If your order is less than $250, there will be delivery charges of $30 for each trip. Most of our customers are on a cash and carry basis.

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Is there any minimum order quantity for each items?

Each item are sold with a minimum quantity of say 100 pieces, due to the completed packaging of some of the favors. But generally most of the gifts can be sold for as little as 1 piece.

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How do we know if you have stocks for a particular items?

Please feel free to email or call us to enquire before making a trip to our showroom, our customer service representative will advise regarding stock availability.

What if you do not have the stocks, can we place an order?

Each product will have a certain minimum quantity in order to place order, and please allow 1 to 3 month for production and shipment. The lid time will depends on which product. Our customer service representative will advise you accordingly.

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What if I need the items urgently, can you help to arrange?

Normal shipment to Singapore may takes about 10 days, if you choose to go via cargo express, it may takes about 2 to 3 days to arrived. We will charge accordingly.

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I find your product unique and different from most other website, where is your product design and make from?

Our wedding gifts are uniquely design by our in-house designer, made and manufacture in our own factory in Xiamen China. We inspect every piece of the product before packaging and export, to ensure high quality at all time for our branding.

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Do you have Return or Refund Policy?

As we are dealing with wedding gifts, we ensure that all our customers will get every piece of the gifts as new and authentic, we do not allow any returns of our product once it is sold. We advise all customers to check the product before buying.

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I am not living in Singapore, do you sell and deliver overseas?

Yes, we do sell and deliver overseas. As of now, we have customers from Malaysia, Indonesia, Bangkok, USA, Italy, Spain, and many others. You can contact us via email. Once you confirm the items you need to purchase, we will assess your cargo charges base on your delivery location and how urgent you need the items. All deliveries are through Registered Mail, comes with a tracking numbers. We will give you a total assessment of the cost, and final payment will be sent to you via email using Paypal. Paypal accept all major credit cards such as Visa, Mastercard, American Express and Discover credit cards etc....

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What is Corporate Orders?

Corporate Orders are bulk purchase from customers mostly refers to Hotels, Restaurant, Clubs, Country Clubs, and corporations. For all Corporate orders, please contact us through email This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or please refers to our (contact us) page.

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Do you do customisation of order?

Yes, we do customisation of order for bulk purchases, including logo embroidery, silk screen printing, engraving etc....

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